Online shopping is a form of ecommerce which allows selling goods or services between vendors and customers through the internet and its applications.
Macduus is an application that enables you from shopping your daily needs from best available stores nearby, by offering a wide variety of Arabic and foreign products through the application, then deliver them to you same day, and as fast as possible
Distinctive Client Servicing, variety of stores with wide service spread, fresh products with high quality, professional packaging, delivering orders same day and as fast as possible.
All computers operating systems support our website, while IOS & Android support our application, so you can choose your favorite device to stores online with.
Our delivery service covers most of Mülheim an der Ruhr, Oberhausen, and Duisburg in NRW County, Germany. But we’re working to expand our servicing areas to cover most of the German cities and counties while you’re reading our answer right now, and before you even notice
Yes, and the cost differs according to the store you’re shopping from.
The available store for shopping will be listed according to the address of delivery, so the client will only see the stores nearby which also fulfilled the standers of joining Macduus, in order to provide you with a special & distinctive service as fastest as possible.
By searching for the name of the store, which will only appear if it is located near the delivery address you have set. And you can also add it to your (Favorite Stores List), so you can find it so easily each time.
Macduus Application contains more the 50 thousand products available in the German market, classified according to the Application’s Categories. The application’s categories and its listed products differs from store to another, so a product might not be found in a store, but found in another available store in the application and so on.
The Categories of Macduus Application’s are classifications of the product’s types. Macduus has 20 Categories as the following:
Yes, it covers the available categories only for now, but we’re working to add more new products in new different Categories in the near future.
After choosing a Store, from the available stores list nearby, you can search for a product by its name, brand, or type in the same language you have chosen for the Application. And you can also add it to your (Favorite Products List), so you can find it so easily each time.
Make sure you’ve entered the right spelling of what you’re searching for, whether it’s the product’s name, brand or type. If you still don’t find it, please inform us to add it to the available products as fast as possible.
Creating an account as a client in Macduus Application is 100% free of charges. As we believe that our true profit is gaining the satisfaction of our clients towards our services.
No, there isn't any expiry conditions nor expiry date for clients’ accounts. Each account in Macduus will be active and ready for usage whenever the client wants.
You can create new account by signing up with your Facebook account, or with your Google Account, or with your Email Address, as well as with your Apple Account in case you’re using a device operated by IOS.
If you didn’t receive an SMS with your confirmation code (OPT), please check your email address inbox as all Confirmation codes will be sent via SMS & Emails as well. I case you didn’t receive your (OPT) by email as well, please contact our Clients Service Team.
To make an order, follow the hereunder steps after creating your account in Macduus Application:
Your order will be delivered to you in same day and as fast as possible.
It is the lowest bill price allowed which by the order get accepted by the vendor. This minimum limit differs from a store to another.
Each available store on Macduus Application has his own minimum order limit for Macduus Clients. So, to confirm your order, make sure of the following:
You can add as much as you want of a product as long as the quantity you are requesting is available in the store’s stock. Otherwise, you won’t be able to add extra quantity till the store’s stock get resupplied.
Macduus Application provides all paying methods for the contracted stores, which in their turn, chose the best paying methods for them, and make them available for Macduus Clients. As for all of the available paying methods, they are as the following:
The vendor will contact you in such rare cases, either to replace a product with another, or to remake your order after omitting the missing product. And you will not be charged for anything more than you’ve requested for.
You can add your current address to the (Address Book) to come back to each time, and you can also add as many addresses as you want
From the main dashboard of your account in the application, tab on (My Orders).
Yes, you can and you’ll get a new confirmation code.
No, you can’t because each account associated basically with the email address. So, if you want to change your email address you have to create a new account.
You can only change your password if you signed up with your email address from the beginning. And an email will be sent to you to confirm this process.
You can’t cancel your order once you complete order confirmation steps.
Orders Delivery Time differs from store to another. You can check the store’s delivery time next to the store’s name. but in general, all orders will be delivered, by any available store in Macduus, in same day of the order as fast as possible, according to the working times of each store. Let’s assume a store provides delivery time within 3 hours, the delivery will be available during his working hours only.
Tap on the (i) icon next to the Store’s name to get the store’s social media accounts.
No, you can’t. theses offers are exclusive when shopping online from Macduus Application.
You can send us a message through our website, or through our application in (Contact us) tab. Or by sending us an email to: [email protected], but either way, please make sure to add (Suggesting a store) as a title of your message to contact as soon as possible.
Yes, you can by clicking on the stars next to the store’s name and adding a brief about the cause of this rating, which also will be visible for all of Macduus Clients.
Yes, you can. Just click (HERE), sign in with you account, and enjoy shopping online with us.
